Privacy Policy

Privacy Policy

1. Definitions

1.1. In this agreement, the following terms will be explained as:

1.1.1. Agency: Registered legal entity which offers, finds and makes possible touristic travel, travel tickets of different types of transportation and tickets to sport, music and showbiz events, in exchange of a fee.

1.1.2 Cookie: A small piece of data sent from an online page and stored in a user’s web browser while the user is browsing that online page. Every time the user loads the online page, the browser sends the cookie back to the server to notify the online page of the user’s previous activity.

2. Utilization of cookies

2.1. The online pages of the agency use cookies to distinguish the visitors from each other. Some of the cookies are essential to make this online page work properly, to allow users to make travel reservations or booking and to enable the staff of the agency to purchase the requests of the users.

2.2. Other types of cookies help the staff of the agency to provide the clients with a good experience when they browse the online page and help the staff of the agency to improve the online page. Cookies also provide information or offers to the clients.

2.3. Cookies are also used for advertising on the online page.

3. Disclaimer on privacy

3.1. "VasDream" (here into referred to as "the agency") understands and respects the importance of your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or you provide to us, will be processed by us.

3.2. The following data of the visitors will be collected from the online page:
a) Information that the client provides in order to make a travel reservation or booking;
b) Information that the client provides in order to enter a competition or promotion via the online page, complete a survey or report a problem;
c) Details of transactions that the clients makes in order to complete the reservation or booking;
d) If the client contacts the staff of the agency, the staff may keep a record of the e-mail used by the client, including the IP addresses.

4. Transfer and storage of the data

4.1. The data collected from the agency may be transferred to and stored at a destination outside the European Economic Area. It may also be processed by staff operating for the suppliers of the accommodation or the means of transportation.

4.2. All information provided to the agency will be stored in the secure servers of "VasDream".

4.3. The data collected from the agency may be disclosed to the member agencies.

4.4. The data collected from the agency may be used to inform the clients on offers and information about the agency.

5. Cancellation of the data process

The clients have the right to ask the agency not to process their personal data for marketing purposes, via e-mail or via the forms completed on the online page.

6. Agreement on the Privacy Policy

By continuing on the online page of "VasDream", the client agrees to have their data collected by the agency.

We just wanted to say that we were very impressed with the customer service, skills and dedication of Mrs Zamira. We were shown more attention and efficiency as we received at the other company, also for a fraction of the price.

Amandeep Channi Manager Client Relationship